InTouchCX is hiring for Customer Support Representative

by

Website Description — Latest Job Updates – June 2025

Looking for the latest job updates? You’re in the right place! We bring you the most recent and verified job openings from top companies across India and globally. Whether you’re a fresher, a recent graduate, or an experienced professional, our daily job posts cover IT jobs, customer service roles, government jobs, work-from-home options, part-time and full-time openings — we’ve got something for everyone.

Our goal is to provide clear, accurate, and up-to-date job information including role name, salary, location, experience required, and direct apply links. We also include links to past job posts so you never miss an opportunity.

  • Role Name: Business Analyst
  • Location: Hyderabad, Telangana, India
  • Experience Required: 1.5 – 3 years
  • Salary: Not disclosed
  • Education: Bachelor’s degree in Business Administration, Information Systems, Engineering, Computer Science, or related field
  • Job ID: 2169

Job Description:
InTJob Description:

IntouchCX, a global leader in customer experience management and digital engagement, is seeking a talented Business Analyst to join their Hyderabad team. This role plays a critical part in improving business operations, supporting project success, and ensuring smooth execution of business processes.

The Business Analyst will be responsible for bridging communication between stakeholders, facilitating workshops, and maintaining strong relationships across teams. You will gather, analyze, and document both business and functional requirements, ensuring alignment on project goals. Your ability to coordinate project progress, capture detailed meeting notes, and communicate status updates to leadership will be essential.

Key responsibilities include analyzing existing business processes, identifying issues, recommending improvements, and developing test plans to ensure project delivery success. You will also prepare and publish quality assurance scorecards, aiding teams in maintaining high standards.

This role demands strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment. The ideal candidate will be proficient in Microsoft Excel, Google Sheets, and presentation tools such as PowerPoint, and possess excellent communication and analytical abilities.

Why Join IntouchCX?

Joining IntouchCX means becoming part of a forward-thinking company focused on innovation and delivering exceptional customer experiences. You will collaborate with cross-functional teams in a vibrant work culture that values creativity and growth.

Keywords:

Business Analyst Jobs, IntouchCX Careers, Hyderabad Jobs, Business Process Improvement, Project Coordination, Quality Assurance, Customer Experience Management Jobs, IT Jobs India, Analyst Role Hyderabad

Keywords: Customer Support Jobs, Remote Customer Service, InTouchCX Careers, Work From Home Jobs, Customer Representative Jobs, Remote Job Opportunities, Customer Experience Careers

Links to Past Job Posts

Meta Description:
InTouchCX is hiring a remote Customer Support Representative role for candidates with 1+ year experience. Join a global leader in customer experience. Apply online now!

Follow Our Daily Job Alerts: