Latest Job Updates – June 2025
Orca Security, a leading provider of agentless cloud security solutions, is seeking a Customer Success Specialist to join their team in India. This remote, full-time role is ideal for professionals with 2–3 years of experience in customer service or a similar role. You will serve as the primary point of contact for assigned customer accounts, building and maintaining strong, long-lasting relationships, and ensuring contract renewals.
🔹 Job Overview
- Role: Customer Success Specialist
- Company: Orca Security
- Location: India (Remote)
- Experience Required: 2–3 years
- Education: Bachelor’s Degree
- Salary: Not Disclosed
- Slug: orca-customer-success-specialist-india
🔹 Job Description
As a Customer Success Specialist at Orca Security, you will:
- Serve as the primary point of contact for assigned customer accounts, building and maintaining strong, long-lasting relationships
- Manage and oversee contract renewals, ensuring timely communication and a smooth renewal process
- Monitor customer progress and platform adoption, proactively identifying areas where they may need additional support or training, or platform use case expansion
- Collaborate with cross-functional teams to ensure customer satisfaction and success
- Drive customer retention and growth through exceptional service and support
🔹 Candidate Profile
Key Skills:
- Strong communication and interpersonal skills
- Ability to manage multiple customer accounts simultaneously
- Problem-solving and analytical thinking
- Knowledge of cloud security concepts is a plus
- Proficiency in customer relationship management (CRM) software
Preferred Profile:
- Previous experience in customer success or account management
- Familiarity with Orca Security’s platform and services
- Ability to work independently and as part of a team
- Willingness to learn and adapt in a fast-paced environment
🔹 About Orca Security
Orca Security is a leading provider of agentless cloud security solutions, trusted by hundreds of enterprises globally. Their platform identifies, prioritizes, and remediates security risks and compliance issues across your cloud estate spanning AWS, Azure, Google Cloud, and Kubernetes. Orca’s mission is to provide comprehensive and innovative cloud security solutions to help organizations protect their critical assets.
🔹 How to Apply
- Tailor your resume to highlight relevant customer success or account management experience
- Emphasize your communication and problem-solving skills
- Apply via the Orca Security careers portal using job code 5438063004
- For quicker access, comment or DM “Orca Customer Success India” to request the link