Tech Mahindra is hiring – Chat Process Executives – Hyderabad

Latest Job Updates – July 2025

Tech Mahindra is currently recruiting Chat Process Executives in Hyderabad for international live‑chat and customer‑service roles. With over 80 vacancies and opportunities for both fresher and experienced candidates (0–5 yrs), this is a prime opportunity to launch or elevate your BPO career. If you possess excellent written English skills, enjoy multi‑tasking in real‑time chat environments, and seek a stable salary with performance bonuses, Tech Mahindra welcomes you onboard for a rewarding chat‑based support role.


🔹 Job Overview

  • Role: Chat Process Executive
  • Company: Tech Mahindra
  • Location: Hyderabad, Telangana
  • Experience Required: 0–5 years
  • Education: High school graduate or above (12th pass preferred)
  • Salary: INR 2.5–5.5 LPA (based on role and experience)
  • Slug: tech-mahindra-chat-process-hyderabad

🔹 Job Description

Join Tech Mahindra’s dynamic international chat support team handling real-time customer queries for voice and chat channels. You’ll engage with customers via live chat, resolve issues efficiently, escalate complex cases, and ensure top-tier service quality. You must handle multiple chats concurrently, maintain high accuracy, and meet defined KPIs. A positive attitude, good typing and communication skills, and the ability to work in rotating shifts are essential. Tech Mahindra offers supportive training, performance bonuses, and a path to growth within the BPO/tech support domain.


🔹 Candidate Profile

Key Skills:

  • Fluent written English
  • Excellent typing and multitasking ability
  • Basic computer and live‑chat skills
  • Customer‑centric attitude

Preferred Profile:

  • Previous BPO/chat process experience (anywhere from 0–5 years)
  • Excellent problem-solving skills
  • Flexible to work in different shifts
  • Hyderabad/Uppal residents preferred

🔹 About Tech Mahindra

Tech Mahindra is a leading IT and BPO services provider, part of the Mahindra Group, serving customers worldwide. Known for its inclusive culture, growth opportunities, and commitment to learning, the company supports employee development through training and performance incentives.


🔹 How to Apply

  • Update your resume highlighting chat and customer‑support skills
  • Apply via Naukri or Tech Mahindra careers portal (search “Chat Process – Hyderabad”)
  • Comment “Apply” or DM for direct assistance