Latest Job Updates – July 2025
Wipro is looking for a System Engineer L1 to join its Hyderabad team (onsite) and support end users across diverse applications and OS environments. Ideal candidates are proactive problem-solvers with strong Windows, Citrix, VPN, and application troubleshooting skills, ready to grow in global client-facing IT support. This is an excellent opportunity for entry-level professionals to gain hands-on experience, mentorship, and professional development at a leading global IT services provider.
🔹 Job Overview
- Role: System Engineer L1
- Company: Wipro Limited
- Location: Hyderabad, Telangana (Onsite)
- Experience Required: Entry-Level / 0–2 Years
- Education: Any Graduate (IT/CS preferred)
- Salary: Not Disclosed
- Slug: system-engineer-l1-hyderabad
🔹 Job Description
As a System Engineer L1 at Wipro, you will:
- Provide remote desktop support for Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications
- Respond to incoming calls and emails, resolving user issues efficiently
- Handle technical escalations and document incidents per SOPs
- Develop process improvements and SOPs for recurring technical problems
- Analyze trends in support tickets and communicate findings to management
- Collaborate with cross-functional teams to route tickets appropriately
This role blends technical troubleshooting with customer empathy, offering growth into higher-level IT roles at one of the world’s largest consulting firms.
🔹 Candidate Profile
Key Skills:
- Windows OS troubleshooting and remote desktop support
- Experience with Teams, Citrix, VDI, VPN, and security software
- Strong written and verbal communication
- Customer service orientation with empathy and patience
- Incident documentation and incident tracking
- Basic analytical skills and trouble-ticket trends analysis
Preferred Profile:
- Degree in IT/CS or related field
- 0–2 years of IT help desk or desktop support experience
- Self-driven learner with team collaboration skills
🔹 About Wipro
Wipro Limited is a leading global IT and consulting services firm with 230,000+ employees across 65 countries. The company offers robust training, inclusive culture, and career advancement opportunities, encouraging reinvention and innovation for its employees.
🔹 How to Apply
- Tailor your resume to highlight desktop support and troubleshooting skills
- Apply via Wipro Careers portal (Requisition ID: 63901)
- DM us on Telegram or WhatsApp for a direct apply link