Latest Job Updates – July 2025
Tech Mahindra seeks an experienced Customer Support Executive (1–6 years) in Pune to deliver top‑tier IT‑BPO support across voice and chat channels. Ideal candidates have a strong customer-first mindset, excellent English communication, and problem-solving skills. Join a global leader in technology services with hybrid-shift models, attractive incentives, and career growth opportunities in a vibrant Pune environment.
🔹 Job Overview
- Role: Customer Support Executive
- Company: Tech Mahindra
- Location: Pune, Maharashtra
- Experience Required: 1–6 years
- Education: Graduate (Any stream)
- Salary: ~₹3.6 LPA + incentives (up to ~₹42 000/month)
- Slug: customer-support-executive-pune-tech-mahindra
🔹 Job Description
As a Customer Support Executive, you’ll handle inbound voice and chat interactions—resolving technical and service-related queries with empathy and accuracy. Responsibilities include troubleshooting IT‑BPO issues, documenting cases, escalating complex requests, and ensuring SLA adherence. Roles may cover international and domestic customers, involving rotational or night shifts to match global time zones. Tech Mahindra values customer-first mindsets, teamwork, and performance-driven incentives.
🔹 Candidate Profile
Key Skills:
- Fluent English (spoken/written)
- Strong problem-solving and communication
- Customer-centric attitude and adaptability
- Experience in voice/chat support
Preferred Profile:
- 1–6 years in IT/BPO support roles
- Experience in international processes
- Comfortable with rotational shifts
- Ability to work in high-pressure, fast-paced environments
🔹 About Tech Mahindra
Tech Mahindra is a global IT and BPO services powerhouse known for delivering hyper-personalized digital experiences and tech-driven solutions. It fosters diversity, innovation, and rapid career progression across domains like cloud, automation, analytics, and customer experience services. With a robust presence in Pune’s tech ecosystem, Tech Mahindra offers structured training, mentorship, and diverse growth paths.
🔹 Salary & Benefits
- Base salary: ~₹3.6 LPA
- Incentives: Up to ₹42 000/month based on performance
- Typical total compensation: ~₹3–4 LPA + bonuses
- Additional benefits: Health insurance, PF, performance-based rewards, cross-functional exposure
🔹 How to Apply
- Customize your resume highlighting customer support, problem-solving, and shift availability
- Mention any international voice/chat experience
- Apply via Tech Mahindra’s official careers portal or Talent Acquisition channels
- DM us on Telegram or WhatsApp for the application link and real-time support