IntouchCX is hiring – International Chat Support – Hyderabad

Latest Job Updates – July 2025

IntouchCX (formerly 24-7 Intouch) is looking for International Chat Support Executives in Hyderabad with 1–3 years of chat support experience. You’ll engage in real-time international chat, resolving customer queries efficiently across up to 4 simultaneous sessions. With a focus on high typing accuracy and fast turnaround, this role offers competitive incentives, PF/ESI benefits, transportation support, and a structured career path with global brands. Indeed India+15Shine+15Joblum+15


🔹 Job Overview

  • Role: International Chat Support Executive
  • Company: IntouchCX
  • Location: Hyderabad, Telangana
  • Experience Required: 1–3 years
  • Education: Any Graduate
  • Salary: ₹2.5–4.5 LPA + performance incentives ShineShine
  • Slug: international-chat-support-hyderabad-intouchcx

🔹 Job Description

You’ll assist international customers via live chat, handling 2–4 simultaneous conversations with precision and clarity. Your duties include resolving inquiries related to products/services, order/billing issues, and general support. Required: typing speed of 30–35 WPM at ≥ 80–90 % accuracy, availability for immediate joining, and flexibility for night/rotational shifts. Benefit from PF/ESI, transport allowances, and performance-based rewards. Shine+2Weekday Works+2Shine+2


🔹 Candidate Profile

Key Skills:

  • Excellent written English communication
  • High typing speed and accuracy
  • Multitasking across multiple chat sessions
  • Problem-solving and empathy

Preferred Profile:

  • 1–3 years in international chat support roles
  • Immediate joining available
  • Comfortable with night/rotational shifts
  • Experience supporting US/UK/AU customers Shine

🔹 About IntouchCX

IntouchCX is a global leader in customer experience management, serving top international brands across retail, fintech, healthcare, and technology. With 20+ years in the CX space and 25+ global campuses—including Hyderabad—it delivers omnichannel digital support, AI-powered services, back-office processing, and trust & safety solutions. indianoccupation.com+9IntouchCX+9IntouchCX+9


🔹 How to Apply

  • Customize your resume to highlight chat support and international exposure
  • Showcase typing proficiency and accuracy
  • Prepare for immediate onboarding and shift flexibility
  • Attend face-to-face interviews at Raheja Mindspace, Kokapet—carry resume + Aadhar copy
  • DM us on Telegram or WhatsApp for the direct apply link

Walk-in Details (if available): Attendees from recent drives cited interviews at B16, Raheja Mindspace; contact Mr. Prakash for specifics ShineShine