Latest Job Updates – July 2025
HCLTech is actively seeking dynamic and enthusiastic freshers to join their International Voice Process team in Noida. This entry-level role is ideal for individuals passionate about customer service and communication. As a part of HCLTech, you’ll be trained to handle inbound customer queries, ensuring high-quality service and customer satisfaction. This opportunity offers a stepping stone into the BPO industry with a renowned global IT services leader.
🔹 Job Overview
- Role: International Voice Process – Fresher
- Company: HCLTech
- Location: Noida, Uttar Pradesh
- Experience Required: 0–1 year
- Education: Not specified
- Salary: Not Disclosed
- Slug: hcltech-international-voice-process-fresher-noida
🔹 Job Description
As a Voice Process Executive at HCLTech, your responsibilities will include:
- Answering inbound customer queries as per the established call flow procedures.
- Adhering to process guidelines to ensure high-quality service and customer satisfaction.
- Following escalation procedures for unresolved issues.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to achieve performance targets.
This role requires strong communication skills and a customer-centric approach.
🔹 Candidate Profile
Key Skills:
- Excellent verbal communication
- Customer service orientation
- Problem-solving abilities
- Basic computer skills
Preferred Profile:
- Freshers with a keen interest in customer service
- Ability to work in a fast-paced environment
- Willingness to work in rotational shifts
🔹 About HCLTech
HCLTech is a leading global IT services and consulting company headquartered in Noida, India. With a strong presence in over 60 countries, HCLTech offers a wide range of services including software development, IT infrastructure management, and business process outsourcing. The company is known for its commitment to innovation and employee development, providing a dynamic work environment for its team members.
🔹 How to Apply
- Tailor your resume to highlight relevant skills and experiences.
- Apply via HCLTech’s official careers page: Apply Here
- For more information or assistance, feel free to reach out to us.