Latest Job Updates – July 2025
Looking for verified job opportunities? Tech Mahindra is hiring Chat Process Associates in Hyderabad — suitable for freshers and professionals with up to 5 years of experience. This role involves managing customer queries via chat, ensuring high-quality service and quick resolution. Ideal for candidates with strong written communication and problem-solving skills. Full-time, on-site positions with growth potential into voice or voice-plus-chat roles.
🔹 Job Overview
- Role: Chat Process Associate
- Company: Tech Mahindra
- Location: Hyderabad, Telangana (On‑site)
- Experience Required: 0–5 years
- Education: Any Graduate
- Salary: ₹2.5–5 LPA (indicative range)
- Slug: tech‑mahindra‑chat‑associate‑hyderabad
🔹 Job Description
Join the Tech Mahindra chat support team to engage with customers via chat platforms. You will:
- Respond to customer inquiries professionally and promptly
- Diagnose and solve problems while ensuring customer satisfaction
- Maintain chat records and follow internal process guidelines
- Collaborate with cross-functional teams as needed
- Maintain quality and performance standards
This role offers foundational training and hands-on experience in customer service operations via digital channels. Frequent upskilling for career growth in hybrid chat-voice roles.
🔹 Candidate Profile
Key Skills:
- Excellent written communication
- Typing speed and accuracy
- Customer-oriented mindset
- Problem-solving aptitude
Preferred Profile:
- 0–5 years experience in chat or voice support
- Ability to work shifts
- Basic computer and MS Office proficiency
- Team player with attention to detail
🔹 About Tech Mahindra
Tech Mahindra is a global provider of digital transformation, consulting, and business process services. With a culture of innovation and inclusion, Tech Mahindra empowers over 150,000 associates worldwide to.build careers supported by training, mentorship, and growth opportunities in customer care, AI, cloud, and consulting—all under the umbrella of the Mahindra Group.
🔹 How to Apply
- Tailor your resume for chat support or BPO roles
- Highlight typing speed, customer-handling, and technical skills
- Apply via official Naukri link or Tech Mahindra careers page
- DM us on Telegram or WhatsApp for quick apply link