Latest Job Updates – July 2025
Wipro is hiring freshers (0 years experience) for the role of Service Desk Analyst 1 across Hyderabad (Gopanpally), Coimbatore (Peelamedu), and Bengaluru (Kodathi). The position is on-site with 24/7 rotational shifts, and typically includes one-way transport support. An excellent opportunity for graduates ready to start their career in IT support.
Job Overview
- Role: Service Desk Analyst 1 (Freshers Only)
- Company: Wipro
- Locations: Hyderabad (Gopanpally), Coimbatore (Peelamedu), Bengaluru (Kodathi)
- Experience Required: 0 years — Freshers only
- Education: Any Graduate/Postgraduate
- Work Mode: On‑site (WFO), 24×7 rotational shifts
- Transport: One‑way provided (likely)
- Slug: service-desk-analyst-1-wipro-freshers
Job Description
As a Service Desk Analyst 1 at Wipro, you will:
- Act as the first point of contact via calls, emails, portal, or chat
- Troubleshoot end-user issues related to applications, hardware, networking, and system administration
- Log tickets accurately and adhere to SLA/TAT standards
- Maintain MIS and update resolution logs
- Escalate unresolved issues per defined helpdesk policies
- Communicate effectively and contribute to process improvement
Candidate Profile
Key Skills:
- Strong verbal and written communication skills
- Basic understanding of ITIL terminology, Windows/Mac OS, and VDI environments
- Problem-solving mindset with high accuracy and attention to detail
- Flexible to work in rotational 24×7 shifts
Preferred Profile:
- Ready for immediate joining
- Enthusiastic graduates with a customer-first attitude and quick learning capabilities
About Wipro
Wipro is a global IT services, consulting, and business process company headquartered in Bengaluru. Known for its innovation in digital transformation, cloud computing, AI, and engineering services, Wipro empowers numerous industries worldwide.
How to Apply
- Optimize your resume to highlight communication, IT support knowledge, and shift flexibility
- Apply via Wipro’s official careers portal or relevant job listing (no external links here)
- DM us via Telegram or WhatsApp for a direct application link