Latest Job Updates – July 2025
Amazon is inviting applications for the role of Customer Support Associate (Virtual Customer Service – Work From Home) in Hyderabad, Telangana. This is an excellent opportunity for freshers and experienced professionals (0–5 years) to start or grow their career in customer service with one of the world’s most trusted companies. As part of Amazon’s VCS team, you’ll deliver high-quality customer support from home while enjoying flexibility, training, and career growth opportunities. This full-time permanent role is open for candidates with strong communication, problem-solving, and computer skills.
Source: Naukri Job Listing
🔹 Job Overview
- Role: Customer Support Associate – VCS (Work From Home)
- Company: Amazon
- Location: Hyderabad, Telangana (Remote / Work From Home)
- Experience Required: 0–5 years
- Education: Any Graduate
- Salary: ₹3.5 – 4.25 LPA (Approx.)
- Slug: amazon-customer-support-associate-hyderabad
🔹 Job Description
As a Customer Support Associate (Virtual Customer Service) at Amazon, you will be responsible for delivering prompt, professional, and accurate customer support via email, chat, and phone. You’ll use Amazon’s internal tools to review accounts, resolve issues, and communicate solutions effectively.
Responsibilities include:
- Handling customer queries with empathy and professionalism
- Navigating multiple systems and software tools simultaneously
- Ensuring productivity, quality, and adherence to schedules
- Maintaining a reliable work-from-home setup with uninterrupted internet
- Being flexible with shifts including weekends, holidays, and overtime during peak periods
This role offers exposure to Amazon’s global operations, structured training, and opportunities to develop your career in customer service and beyond.
🔹 Candidate Profile
Key Skills:
- Customer service communication (verbal & written)
- Problem-solving and logical thinking
- Typing & computer proficiency (Windows, Outlook, Internet Explorer)
- Time management and organizational skills
Preferred Profile:
- Prior customer service experience (not mandatory)
- Ability to remain calm in challenging situations
- Flexible to work in rotational shifts, weekends, and holidays
- Self-disciplined, action-oriented, and eager to learn
🔹 About Amazon
Amazon is a global leader in e-commerce and cloud services, consistently ranked among the top employers worldwide. Known for its customer obsession, innovation, and diverse culture, Amazon provides an inclusive environment where employees grow personally and professionally. Working at Amazon means being part of a company shaping the future of technology and commerce.
🔹 How to Apply
- Tailor your resume to highlight customer service skills
- Showcase communication, problem-solving, and computer knowledge
- Apply only via the official careers page or trusted partners
- DM us on Telegram or WhatsApp for the apply link