Latest Job Updates – July 2025
Tech Mahindra is hiring enthusiastic freshers or early-career professionals for the role of Customer Care Executive in its Mumbai Suburban operations (Goregaon/Malad area). This full-time voice support position involves assisting international customers (US/UK markets) with inquiries and issues via phone and chat. With Rotational/night shifts and performance incentives, this opportunity offers salary of ₹2.75–5 LPA plus benefits, transportation support for night shifts, and structured career growth within a global leader in tech-enabled customer experience services. You’ll gain training, global exposure, and internal mobility paths in a values-driven culture.
🔹 Job Overview
- Role: Customer Care Executive
- Company: Tech Mahindra
- Location: Mumbai Suburban (Goregaon / Malad), Maharashtra, India
- Experience Required: 0–5 years (freshers welcome)
- Education: Minimum Higher Secondary (12th pass) or graduate
- Salary: ₹2.75–5 LPA (performance-based incentives, shift allowances)
- Slug: customer‑care‑executive‑tech‑mahindra‑mumbai‑suburban
🔹 Job Description
As a Customer Care Executive at Tech Mahindra, you’ll manage inbound customer interactions—primarily voice-based support—for US/UK clients. Duties include resolving complaints, providing complete and accurate information, maintaining customer interaction logs, and escalating technical issues when needed. You’ll also collaborate with team members and follow predefined communication protocols and policies. This role includes rotational shifts, night and weekend schedules, with performance-based incentives and cab allowances for late hours. Freshers receive paid training and mentorship as you serve global clientele in a fast-paced BPO environment driven by quality and satisfaction standards.
🔹 Candidate Profile
Key Skills:
- Excellent verbal and written English communication
- Strong problem-solving and interpersonal skills
- Positive attitude and willingness to learn
- Flexibility to work rotational shift schedules
Preferred Profile:
- Prior internship or project experience in customer-facing roles
- Exposure to international support or voice/chat operations
- Basic computer and typing proficiency
- Team player with adaptability and empathy in service delivery
🔹 About Tech Mahindra
Tech Mahindra is a global innovator in digital transformation, delivering customer-centric business process services and technology-led experiences across sectors. Known for its diverse and inclusive culture, Tech Mahindra offers robust career progression, upskilling opportunities, and a culture that encourages “Scale at Speed” performance.
🔹 How to Apply
- Tailor your resume highlighting communication, customer service, and computer skills
- Emphasize any voice/chat or international support exposure
- Apply only via official Tech Mahindra career platforms or Naukri listing (ID: 140725009158)
- DM us on Telegram or WhatsApp for direct apply assistance