Latest Job Updates – June 2025
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Accenture, a global professional services leader, is hiring a Customer Service Associate for its Healthcare Claims team in Bengaluru. This full-time, office-based role (0–2 years) supports end-to-end health insurance claim administration. You’ll execute precise claims registration, verification, evaluation, and liaise with healthcare providers. If you’re detail-oriented, customer-focused, and interested in healthcare operations, this role offers professional exposure and learning.
🔹 Job Overview
- Role: Customer Service Associate
- Company: Accenture
- Location: Bengaluru, Karnataka (Office-based)
- Experience Required: 1–3 years (0–2 preferred)
- Education: Graduate (any discipline)
- Salary: ₹2–5 LPA (estimate for similar roles in India)
- Slug: customer-service-associate-accenture-bengaluru
🔹 Job Description
As a Customer Service Associate in Healthcare Claims, you will:
- Process and register medical claims, verify documentation, and evaluate claim validity
- Coordinate with hospitals, clinics, and providers on claim status and clarifications
- Ensure compliance with Healthcare Utilization Management guidelines, including HIPAA
- Collaborate within the team to meet SLAs and quality benchmarks
- Maintain accurate documentation, escalate issues, and support continuous process improvements
You’ll engage in structured, well-defined tasks under supervision, contributing to efficient healthcare operations and customer service excellence.
🔹 Candidate Profile
Key Skills:
- Graduate qualification & 0–2 years’ experience in operations or support
- Strong verbal & written communication
- Service orientation and attention to detail
- Ability to follow guidelines, process-oriented mindset
- Basic understanding of healthcare claims, insurance processes, or willingness to learn
Preferred Profile:
- 1–3 years in healthcare claims, customer service, or BPO operations
- Familiarity with Utilization Management or health insurance administration
- Adaptable to rotational shifts
- Collaborative team player with problem-solving aptitude
🔹 About Accenture
Accenture is a leading global professional services firm with over 699,000 employees across 120+ countries. They deliver cutting-edge digital, cloud, and operations solutions, and consistently rank among the World’s Best Workplaces. Accenture emphasizes growth, innovation, and inclusive culture.
🔹 How to Apply
- Highlight any healthcare, insurance, or claims process experience on your resume
- Emphasize attention to detail, communication, and process compliance
- Prepare for scenario-based and behavioral rounds on teamwork and customer handling