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This opening at Genpact is ideal for candidates looking to enter the BPO and insurance support industry. As a Process Associate in the insurance domain, you’ll work on claim processing and ensure accurate and timely resolution. If you have strong communication skills and analytical thinking, this could be a great step forward.
🔹 Job Overview
- Role: Process Associate – Insurance Claims
- Company: Genpact
- Location: Hyderabad, India
- Experience Required: 0–2 years
- Education: Graduate (Any discipline)
- Salary: Not Disclosed
- Slug: genpact-process-associate-insurance
🔹 Job Description
As a Process Associate – Insurance, you will work in a dynamic and fast-paced environment supporting insurance claims. This role is essential for maintaining service levels and client satisfaction.
- Review and process insurance claims data with accuracy and attention to detail
- Handle policy-related queries, validations, and documentation reviews
- Use internal tools and systems to update and track claim status
- Ensure compliance with company and client-specific guidelines
- Collaborate with team members and other stakeholders to resolve any inconsistencies
- Demonstrate strong customer handling and support via email and/or calls
Work may involve shifts, so flexibility is important. Training will be provided for the insurance processes and systems.
🔹 Candidate Profile
Key Skills:
- Insurance Claims Processing
- Communication Skills
- MS Excel
- Attention to Detail
Preferred Profile:
- Prior experience in insurance or BPO operations preferred
- Comfortable with data entry and documentation review
- Ability to work in rotational shifts
- Strong analytical and customer-handling mindset
🔹 About Genpact
Genpact is a global professional services firm delivering outcomes that transform businesses. With over 100,000 employees across 30+ countries, Genpact works with some of the world’s leading brands, especially in finance, healthcare, insurance, and supply chain.
They are known for their innovative approach, inclusive culture, and career growth opportunities.
🔹 How to Apply
Tailor your resume to highlight experience with claims processing or BPO support.
Include relevant communication or data handling experience.
Be prepared for an online assessment and virtual interview.
Visit the Genpact careers portal and search for job code: INS028386 to apply.