Latest Job Updates – July 2025
Join HCLTech in Bengaluru as a Voice Process Associate — open to fresh graduates from Arts, Science, Commerce streams with excellent communication skills. It’s an onsite role servicing international clients during night shifts aligned with US hours. A great launching pad into global BPO operations with growth and learning potential. Focus keyphrase: HCL Voice Process Associate Bengaluru
🔹 Job Overview
- Role: Voice Process Associate (Fresher)
- Company: HCL Technologies (HCLTech)
- Location: Bengaluru, Karnataka (Onsite – 5 days a week)
- Experience Required: 0 years – Freshers (Arts, Science, Commerce graduates)
- Education: Any Graduate (Arts‑Science‑Commerce streams eligible)
- Salary: Approx ₹2 LPA–₹3 LPA per annum (typical Process Associate range)
- Slug: hcl-voice-process-associate-bengaluru
🔹 Job Description
As a Voice Process Associate, you will:
• Handle inbound and outbound voice interactions with international (US‑based) clients
• Resolve customer inquiries, deliver solutions, and ensure quality service during US night hours
• Adhere to client metrics (AHT, quality scores, attendance) and follow process guidelines
• Work in a structured BPO environment with training, monitoring and feedback for performance improvement
This onsite rotating shift role includes comprehensive induction, voice training, and exposure to global client operations. Excellent opportunity for freshers from non-technical streams to gain experience in voice BPO and build a stable service career.
🔹 Candidate Profile
Key Skills:
- Excellent spoken English communication
- Confidence in voice dialing and client interactions
- Basic computer literacy (MS Office, typing)
- Adaptability to night-shift schedule and team environment
Preferred Profile:
- Graduates from Arts, Science or Commerce streams
- Fresh pass‑outs with no or minimal notice period
- Willingness to work US hours, 5 days onsite
- Strong customer service mindset and commitment to quality
🔹 About HCLTech
HCL Technologies is a global leader in IT services, consulting, and business process transformation. With a diverse workforce and a strong culture of reskilling, HCLTech supports local talent from backgrounds including Arts and Commerce, enabling them to launch BPO careers with global clients. The company offers structured training, mentorship and career pathways within operations and beyond.
🔹 How to Apply
- Apply via HCLTech career portal or HR virtual drive link (details likely via company notification or referral groups)
- Tailor your resume to highlight communication skills and adaptability to voice customer support
- No walk‑in publicly posted; look for email or portal notifications to register
- Join relevant WhatsApp/Telegram groups for referral and update links before applying