Latest Job Updates – June 2025
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Ditto (by Finshots and backed by Zerodha), a fast-growing insurtech startup with a 4.9‑star Google rating, seeks an Operations Associate (1–2 years experience). This full-time, fully remote position allows you to support end-to-end policy issuance, renewal, and claims processing. If you’re passionate about improving customer experiences and enjoy working in a dynamic startup environment, this role offers both impact and flexibility. Operations Associate Remote,
🔹 Job Overview
- Role: Operations Associate
- Company: Ditto (Finshots/Zerodha-backed)
- Location: Remote (Work‑from‑Home, India-wide)
- Experience Required: 1–2 years
- Education: Graduate degree preferred
- Salary: ₹4,54,600 PA (fixed, non‑negotiable)
- Slug: operations-associate-remote-ditto
🔹 Job Description (150+ words)
As an Operations Associate, you will:
- Guide customers through policy issuance, renewals, and claims with empathy and accuracy
- Coordinate with insurance company POCs to ensure timely policy processing within TAT
- Collaborate with advisors to resolve inquiries and support policy journeys
- Monitor and analyze operational metrics to identify trends, flag issues, and drive process improvements
- Maintain and update SOPs and operational documentation to ensure structured workflows
This role places customer experience at the heart of every process, empowering you to directly influence the efficiency and reliability of Ditto’s health insurance services. You’ll play a vital role in streamlining back-end operations and ensuring clients receive seamless support throughout their insurance journey.
🔹 Candidate Profile
Key Skills:
- Organised, detail‑oriented operations mindset
- Excellent written & verbal communication
- Proficient in Microsoft Excel & Google Sheets
- Ability to multitask and work independently in a remote setup
Preferred Profile:
- 1–2 years experience in operations, customer support, or backend coordination
- Educated to graduate level (preferred)
- Collaborative and adaptable in a fast-paced startup setting
- Passion for customer-centric workflows and continuous improvement
🔹 About Ditto
Ditto empowers users to make informed health and term insurance decisions with its “no-spam” approach. Acquired trust from 300,000+ users, 5,000+ Google reviews, and honored as LinkedIn’s Top Startup in 2022 & 2023. As part of Finshots and backed by Zerodha, Ditto is building a mission‑driven, customer-first culture centered on clarity, transparency, and real impact.
🔹 How to Apply
- Update your resume with experience in operations, policy coordination, or customer support
- Highlight Excel/Sheets proficiency and attention to detail
- Be ready to share a 1–2 minute video resume during the application