Genpact is hiring – Process Associate, Content Moderation (English)

Latest Job Updates – July 2025

Genpact is seeking enthusiastic freshers or early‑career applicants for the role of Process Associate – Content Moderation (English) in Hyderabad. This full‑time, shift‑based position (including weekends) is ideal for graduates with strong English fluency, who can review sensitive online content with precision, empathy, and adherence to Genpact content policies. Join a values‑driven culture supporting AI‑powered enterprise solutions, and build your career with global exposure and continuous mentorship opportunities.


🔹 Job Overview

  • Role: Process Associate – Content Moderation (English)
  • Company: Genpact
  • Location: Hyderabad, Telangana, India
  • Experience Required: 0–1 year (freshers eligible)
  • Education: Any Graduate (PG an advantage)
  • Salary: Not Disclosed
  • Slug: process‑associate‑content‑moderation‑genpact‑hyderabad

🔹 Job Description

As a Process Associate on Genpact’s Content Moderation team, you will review and moderate online content—including potentially graphic or sensitive material—while ensuring alignment with established guidelines. You’ll work 24/7 shifts, including weekends, to support global content safety operations. Key duties include identifying trends, escalating issues, providing actionable insights, and delivering high‑quality customer service. Ideal for self‑starters with strong analytical and problem‑solving ability, you’ll gain hands‑on exposure to fast‑paced AI‑driven moderation workflows, contributing to continuous improvement and impact at scale.


🔹 Candidate Profile

Key Skills:

  • Fluent written and spoken English
  • Attention to detail and strong analytical skills
  • Customer‑centric attitude with problem‑solving mindset
  • Ability to work flexible shifts, including weekends

Preferred Profile:

  • Any related project or internship experience
  • Prior exposure to moderation or content control processes
  • Excellent verbal and written communication
  • Adaptability, teamwork, and integrity in handling sensitive content

🔹 About Genpact

Genpact is a global leader in digital transformation and business process outsourcing, powering solutions across industries through AI, analytics, and operational excellence. With 140,000+ professionals worldwide, Genpact fosters innovation, continuous learning, and growth in a diverse, inclusive culture.


🔹 How to Apply

  • Tailor your resume for content moderation and English communication experience
  • Highlight analytical or customer‑service exposure
  • Apply only via Genpact’s official careers page (enter job code HIG021271)
  • DM us on Telegram or WhatsApp for the apply link