Latest Job Updates – June 2025
Tech Mahindra is looking to fill multiple openings for Chat Process Associates in Hyderabad/Secunderabad. As part of the non‑voice chat team, you’ll handle customer queries via chat or email, manage data entry, and maintain high levels of accuracy and responsiveness. This role suits candidates with strong written communication and technical comfort who thrive in fast‑paced BPO settings.
🔹 Job Overview
- Role: Chat Process Associate
- Company: Tech Mahindra Ltd.
- Location: Hyderabad/Secunderabad, Telangana, India
- Experience Required: 0–5 years
- Education: 12th Pass / Graduate
- Salary: ₹14,000–₹30,000 /mo (varies)
- Slug: tech-mahindra-chat-process-hyderabad
🔹 Job Description
You’ll respond to customer inquiries via chat and email using internal systems—no voice calls involved. Core duties include:
- Handling chat‑based customer support with professionalism
- Ensuring accurate data entry and record keeping
- Following SOPs to resolve issues or escalate when required
- Meeting productivity and quality targets consistently
These roles operate in shift patterns (including night shifts), offering stable career progression within Tech Mahindra’s BPS division .
🔹 Candidate Profile
Key Skills:
- Strong written English
- Typing speed ~30 WPM
- Basic computer proficiency
- Attention to detail
Preferred Profile:
- Experience in BPO—especially chat or data processing
- Ability to multitask in high-volume environments
- Shift flexibility including nights and weekends
🔹 About Tech Mahindra
Tech Mahindra, founded in 1986 and part of the Mahindra Group, is one of India’s leading IT and business services providers with ~149,000 employees globally. Its Hyderabad/Secunderabad business process wing supports international clients with high‑quality service delivery.
🔹 How to Apply
- Highlight chat‑support or data entry experience in your resume
- Emphasize strong written English and multitasking ability
- Apply via Naukri or Tech Mahindra’s careers portal (ref: “Huge Openings at Tech Mahindra – Chat Process”)
- DM or comment for direct help with the application link!