Latest Job Updates – July 2025
Tech Mahindra is actively recruiting for the Chat Support Executive position in Hyderabad. This role offers an excellent opportunity for individuals with 0–5 years of experience to join a leading global IT services company. As a Chat Support Executive, you will be responsible for providing exceptional customer service through online chat, addressing customer inquiries, and resolving issues promptly. The position requires excellent communication skills, the ability to work in night shifts, and a commitment to delivering high-quality support. Tech Mahindra offers a dynamic work environment with opportunities for growth and development.
🔹 Job Overview
- Role: Chat Support Executive
- Company: Tech Mahindra
- Location: Hyderabad (Work from Office)
- Experience Required: 0–5 years
- Education: Undergraduate / Graduate / Post Graduate
- Salary: ₹2.4 LPA – ₹5.5 LPA (depending on experience)
- Slug: tech-mahindra-chat-support-executive
🔹 Job Description
As a Chat Support Executive at Tech Mahindra, your responsibilities will include:
- Providing customer support through online chat, addressing inquiries, and resolving issues in a timely manner.
- Maintaining high-quality service standards with clear and professional communication.
- Handling multiple chat sessions simultaneously while ensuring customer satisfaction.
- Collaborating with team members to improve processes and enhance customer experience.
- Adhering to company policies and procedures to ensure compliance and quality standards.
This role offers exposure to international clients and the opportunity to develop skills in customer service and communication.
🔹 Candidate Profile
Key Skills:
- Excellent written communication skills in English.
- Ability to handle multiple chat sessions simultaneously.
- Strong problem-solving and analytical abilities.
- Attention to detail and accuracy.
- Ability to work in night shifts and rotational schedules.
Preferred Profile:
- Experience in chat support or customer service roles.
- Familiarity with chat support tools and platforms.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt in a dynamic environment.
🔹 About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™. With over 113,550 professionals across 90 countries, Tech Mahindra helps over 926 global customers, including Fortune 500 companies, by delivering digital transformation, consulting, and business re-engineering solutions. The company is recognized among the Fab 50 companies in Asia (Forbes 2016 list).
🔹 How to Apply
- Prepare your resume highlighting relevant experience in chat support or customer service.
- Apply via the official job listing on Naukri: Tech Mahindra Chat Support Executive – Naukri
- For referral assistance or more information, feel free to reach out.