Latest Job Updates – July 2025
HCLTech, a global leader in IT services and consulting, is offering a fabulous opportunity for freshers in Hyderabad. This non-technical role is perfect for graduates seeking to launch their career in customer support and technical assistance. As a Technical Troubleshooting Support Executive, you will assist clients via chat and email by resolving issues with basic computer applications. This is a full-time, permanent position that combines learning, skill development, and growth in a dynamic and supportive work environment.
Job Overview
- Role: Technical Troubleshooting Support Executive
- Company: HCLTech
- Location: Hyderabad, India
- Experience Required: 0–0 years (freshers)
- Education: Any Graduate (e.g., BA, BCom, BBA, BSc, BMS)
- Salary: Not Disclosed
- Slug: tech-troubleshooting-support-executive-hcltech-hyderabad
Job Description
As a Technical Troubleshooting Support Executive at HCLTech, you will:
- Provide non-voice support through email and chat
- Address basic technical issues related to common computer applications and software
- Collaborate with customers to resolve queries efficiently and empathetically
- Log and track support tickets using internal tools
- Develop strong communication, problem-solving, and teamwork skills
This role offers on-the-job training, exposure to customer success workflows, and a path to career advancement in IT services.
Candidate Profile
Key Skills:
- Excellent written and verbal communication
- Basic computer application knowledge (e.g., MS Office, web tools)
- Problem-solving mindset
- Teamwork and adaptability
Preferred Profile:
- Fresh graduates from any discipline (non-technical backgrounds welcome)
- Strong attention to detail
- Quick learner with a customer-centric approach
- Self-motivated and reliable
About HCLTech
HCLTech is a global technology and IT services powerhouse, with over 223,000 employees across 60 countries. The company is renowned for its digital transformation solutions, inclusive culture, and numerous opportunities for professional growth and learning.
How to Apply
- Customize your resume to highlight communication and troubleshooting skills
- Include any experience with customer interaction or technical help
- Apply via the official HCLTech careers portal
- Reach out on Telegram or WhatsApp for the direct apply link