Oracle is hiring – Technical Support Analyst – Entry-Level Global Support Role

Latest Job Updates – July 2025

Oracle is hiring a Technical Support Analyst in Bengaluru, Karnataka. This is a great opportunity for recent graduates or professionals with up to 2 years of experience in application support, incident management, or troubleshooting. In this role, you’ll support Oracle’s front-end and backend systems, investigate technical issues, collaborate with global teams, and resolve client problems effectively using tools like SQL and backend log analysis. The position requires excellent communication skills and the flexibility to work the evening shift (5:30 PM to 2:30 AM IST). Oracle offers a globally inclusive environment, competitive benefits, and a culture of learning and growth. If you’re looking for a chance to join one of the world’s leading cloud solution providers, this role is your gateway.


🔹 Job Overview

  • Role: Technical Support Analyst
  • Company: Oracle
  • Location: Bengaluru, Karnataka
  • Experience Required: 0–2 years
  • Education: Bachelor’s in CS, IT, Engineering, or related field
  • Salary: Not Disclosed
  • Slug: technical-support-analyst-oracle-bangalore

🔹 Job Description

As a Technical Solution Analyst at Oracle, your responsibilities will include investigating issues in front-end applications and backend systems. You will utilize tools such as SQL for querying databases, cycling servers, and capturing logs to resolve client issues. Communication and documentation are critical in this role—you’ll maintain detailed notes, write knowledge articles, and prioritize work based on issue severity. Your daily tasks will include interacting with end users, shadowing sessions, testing workflows, and working closely with cross-functional teams. The position requires you to work the 5:30 PM to 2:30 AM IST shift and possibly be available for on-call support.

This role provides valuable exposure to enterprise cloud systems, giving you practical experience in both manual and system-based troubleshooting in a high-paced, client-oriented environment.


🔹 Candidate Profile

Key Skills:

  • Incident Management
  • SQL
  • Troubleshooting
  • Application Support

Preferred Profile:

  • 0–2 years of technical or application support experience
  • Excellent verbal and written communication
  • Exposure to change/problem management
  • Willingness to work evening shifts and flexible hours

🔹 About Oracle

Oracle is a global leader in cloud solutions and enterprise technologies with over 40 years of industry excellence. It fosters a culture of innovation, inclusivity, and career development. Oracle’s expansive network touches almost every industry, making it an ideal workplace for those who want to grow globally and create impact locally.


🔹 How to Apply

  • Update your resume to highlight your SQL and troubleshooting experience
  • Emphasize soft skills like communication and collaboration
  • Apply via the Oracle Careers portal
  • DM or comment if you need the direct application link