Latest Job Updates – June 2025
Intro Paragraph (100–150 words)
Teleperformance, a top global leader in customer experience services, is hiring a Customer Support Executive at its Bengaluru office. This full-time, onsite position is ideal for graduates or professionals with 1–5 years of experience in customer support, especially in e‑commerce or BPO settings. You’ll handle inbound customer queries across voice and email channels, troubleshoot issues, provide product/service info, and ensure high satisfaction levels. Join Teleperformance’s award-winning team to develop your communication skills, work in a supportive, multilingual environment, and grow your career within a fast-paced, global organization.
🔹 Job Overview
- Role: Customer Support Executive
- Company: Teleperformance
- Location: Bengaluru, Karnataka, India (Marathahalli and other office locations)
- Experience Required: 1–5 years (freshers also considered)
- Education: Graduate in any stream
- Salary: ₹15,000–₹20,000 /month + incentives
- Slug: teleperformance-customer-support-executive-bengaluru
🔹 Job Description (150+ words)
As a Customer Support Executive, you will:
- Manage inbound and outbound customer calls and emails to address queries, issues, and product information requests
- Identify customers’ needs and provide accurate, actionable solutions
- Conduct Training Needs Analysis and create or deliver training content where needed
- Handle escalations using internal tools, knowledge bases, and technical resources
- Maintain and improve customer satisfaction by meeting key performance indicators through effective communication
You’ll operate in day shifts (typically 8 a.m.–8 p.m.) with rotational weekly offs, delivering top-tier customer experiences in a collaborative, performance-driven culture .
🔹 Candidate Profile
Key Skills:
- Strong verbal and written proficiency in English & Hindi; knowledge of regional languages (Kannada, Telugu, Tamil) is a plus
- Customer-focused mindset with excellent problem-solving abilities
- Familiarity with CRM, knowledge base tools, and escalation protocols
- Ability to conduct or assist in training and support initiatives
Preferred Profile:
- Prior experience in BPO, e‑commerce, or call center environments
- Graduate-level education
- Aptitude for following structured processes and meeting SLA targets
- Adaptability, teamwork, and time management skills
🔹 About Teleperformance
Teleperformance SE, headquartered in Paris, is a global leader in customer experience management with over 410,000 employees across 88 countries. Recognized as one of the “World’s Best Workplaces” in 2024, the company embraces innovation, multicultural teams, and opportunities for continuous learning and career advancement across diverse industries.
🔹 How to Apply
- Tailor your resume to emphasise communication, customer service, and multilingual abilities
- Highlight any experience in e‑commerce, BPO, or customer engagement
- Be prepared to discuss previous customer interactions, escalation scenarios, and training involvement
- Apply via Naukri or Teleperformance portal using “Customer Support Executive Bengaluru” listing; avoid direct links